Global e-commerce is growing in leaps and bounds, particularly in emerging markets, where consumers can find it hard to locate affordable imported products in local shops. As the trend of cross-border commerce increases, many companies are embracing e-commerce to fulfill the demands of customers worldwide seeking products not available at local brick-and-mortar stores. However, these significant global sales opportunities also present the challenge to deliver a positive customer experience while combatting high
shipping fees, hidden costs, import and export regulations, and product restrictions.
Companies providing global e-commerce services must understand their customers’ need for convenience and remove any obstacles for embracing cross-border commerce. By leveraging a cloud-based global trade management (GTM) solution, you can create a frictionless global e-commerce experience for your customers.
Amber Road's new white paper, Transform Global e-Commerce and Maximize the Customer Experience, provides an overview of the global e-commerce landscape and explains how a GTM solution allows you to manage all your global e-commerce touchpoints. Some of the various capabilities allow you to:
- Improve the user experience with comprehensive order and shipment visibility
- Drive brand loyalty and customer preference versus the competition
- Reduce shipment costs, returns, and customer order cancellations
- Ensure compliance with all international trade regulations
Don't let your e-commerce operations fall behind - download this white paper and discover how technology solutions can provide capabilities that comprehensively address your global e-commerce challenges!
This post was published on January 12, 2017 and updated on January 12, 2017.